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"Please wait for the System Event Notification Service" error message when users try to log on or log off a terminal server that is running Lync 2010


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Symptoms

When users try to log on or log off a terminal server that is running a Microsoft Lync 2010 client, the Windows session stops responding.  Additionally, the users receive the following error message:
"Please wait for the System Event Notification Service"

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Cause

This issue occurs because the Lync 2010 client uses a legacy Windows API to obtain the Windows logon or logoff event notifications.

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Resolution

To resolve this issue, install the following cumulative update.
2701664 Description of the cumulative update package for Lync 2010: June 2012

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References

For more information about the ISensLogon interface, go to the following Microsoft website:

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Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2709670
Revision : 1
Created on : 1/7/2017
Published on : 6/16/2012
Exists online : False
Views : 341